Verification is by email or phone. The system takes 2 – 3 hours to validate a profile. An incomplete profile will be rejected by the system. 

Yes, payment is required. You may consider our Gold or Diamond Package. Full details are available at www.dumdumwedding.com

We have the Gold Package which is RM100 per month and the Diamond Package is RM250 which is payable every quarter. 
# Please refer to our Upgrade section to view details of the packages at www.dumdumwedding.com

There are no extra or hidden charges

Our website is only open to citizens of Malaysia and Singapore 

Our target groups are for singles, divorcees and widowed individuals. 

Registration is open to individuals aged 18 Years to 65 years. 

You have to find your own soulmate. We can only assist to verify the profiles based on your choice.

We have tried to be as comprehensive as possible when creating our religion and mother tongue options. If your religion is not listed, you can select the ‘Other’ option. Alternatively u can also send us a message here or contact us at  016-537 6041. We will then do our best to add it as an option.

If you have forgotten your password, you will need to reset it using the forgotten password form or contact our Helpline at 016-537 6041.

Contact Request – you can request interested persons contact details 
Send Interest – you can express interest towards their profile and if they are interested as well they will respond to your request

-    Online transfer / bank in @ CIMB
Kindly please whatsapp slip to our team @ 016-537 6041 once done payment
All profiles will be manually verified once payment is made to maintain our goal of upholding a high standard user authenticity.

You have 2 options once registers

Option 1

To be a paid user whereby you can search for the bride and groom’s profile and start sending interest and contacts.

Option 2

Be a free user and wait for others to send interest to you. All interest will be sent to your system inbox

-    Free trial is only available for a duration of 24 hours from the time of registration
-    Pls upgrade to enable complete access
-    Only paid users has the access to contact information to protect our users privacy and to attract only serious participants 

Users have an option to set their mobile contact number as private or public. Pls change the setting at user dashboard > privacy setting

Your data is protected by us with high standards of integrity that we uphold to make this platform a trustworthy avenue for our users. Even, your contact and personal details is only visible for verified and paid users only.

We will take immediate action upon receiving any complain to terminate such users as we take these issues seriously and do not tolerate such behaviours. Pls inform our team if you have any such complains. 

- Your profile might be inaccessible due to reasons as below :

a.)    Due to incomplete profile
b.)    No profile picture
c.)    Wrong mobile number

Pls contact our IT Support Team @ 016-537 6041 for assistance

Kindly whatsapp your picture to our IT Support Team @ 016-537 6041 for assistance in uploading

We are an officially registered company with Suruhanjaya Syarikat Malaysia

1. Complete full profile
2. upload pictures as required
3. Based on your partner preference make a search
4. Short list the candidates
5. Send express interest
6. Check contact details
7. Contact the user & arrange a meeting

Note : Make sure you use our safety tips & prudence

No you can not register multiple account with same email id.
 

No you can not change the DOB & Gender. In case if you have wrongly entered you need to send a support request.

There are lot of features that upgrade membership gets. The major benefit is you recieve the contact credits that used to preview contact details of the user